Quality & Service

As a PAIDI customer you have high demands on quality and service. Here we would like to present you with a few examples to underline these ideas and show you what makes PAIDI products what they are today:

  • Door Cushioning
    Unless there are technical restrictions, the cushioning system is to be found on every door of an item of PAIDI furniture in order to markedly improve safety in the children's room, "braking" the door for your children's hands! The door is gently stopped be fore closing quietly.
  • Drawer Slides
    With only a few exceptions where for technical reasons their installation is not possible, all PAIDI drawers are fitted with runners. This is an innovative guide mechanism with stop function and subsequent automatic closing. This guarantees not only an attractive appearance and easy cleaning, but also smooth running.
  • Warranty and Guarantee
    For the first owner the five-year guarantee begins with the date of the invoice from the specialist dealer. In addition to the legally prescribed warranty of two years, PAIDI provide a three-year guarantee for the fault-free delivery of their products. If your products are faulty, please contact your specialist dealer about repairs. The guarantee does not cover textiles or upholstered furniture, the consequences of natural wear and tear or improper treat-ment/use of the products.

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    * exept textiles
  • Repurchase Guarantee
    The five-year repurchase guarantee for all current PAIDI product ranges also begins on the date of the invoice issued by the specialist dealer.

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    * exept textiles

Contact Persons

You should first contact your local specialist dealer. He will discuss with you what you should do and take the correct steps to solve your problem.